FREE DELIVERY ON ORDERS OVER R600 | STD DELIVERY ONLY R99

PRIVACY POLICY

INTRODUCTION

At Beautyvault (Pty) Ltd, we want you to know how we collect, use, share and protect information about you. This Privacy Policy explains the types of personal data we collect and process, how we may use and share the data, and the choices that are available to you with respect to our handling of your data. We may change or add to this privacy policy, so we encourage you to review it periodically. To help you track the changes, we include a history of changes below.

 

WHAT PERSONAL INFORMATION IS COLLECTED?

Types of personal information we collect include:

  • Contact information, such as your name, email address, mailing address, and phone number;
  • Account information, such as your username and password;
  • Billing information, such as credit card details and billing address;
  • Optional information you may choose to provide, such as your date of birth, gender, social handles, makeup and color preferences; and
  • Any other information you choose to provide.

AUTOMATED INFORMATION COLLECTION

Beautyvault.co.za cookies

We and our service providers use cookies, web beacons and other technologies to receive and store certain types of information when you interact with our website via your computer or mobile device.

A “cookie” is a text file that websites send to a visitor‘s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser.

A “web beacon,” also known as a pixel tag or clear GIF, is used to transmit information back to a web server. 

The information we collect automatically may include:

  • Search terms used to reach our websites;
  • Details about the devices that are used to access our websites (such as IP address, browser information, device information, and operating system information);
  • Details about your interaction with our websites (such as the date, time, length of stay, and specific pages accessed during your visits to our websites, and which emails you may have opened); and
  • Usage information (such as the number and frequency of visitors to our websites).
     

HOW WE USE YOUR INFORMATION

  • We may use the information we collect to deliver the products you request, to maintain and customize your account and our interactions with you, and to provide, maintain, and improve our Services.
  • Communicate with you about our Services, including to tell you about products and services that may be of interest to you;
  • Respond to your requests, inquiries, comments, and suggestions;
  • Provide interactive features of the website such as product reviews, comments and testimonials, 
  • Offer promotions;
  • To prevent fraudulent transactions, monitor against theft and otherwise protect our customers and our business.
  •  

HOW WE SHARE YOUR INFORMATION

We may share the information we collect:

  • With service providers that perform services on our behalf, such as those that provide shipment and payment services, customer service, and marketing support.  These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.
  • To comply with a legal or regulatory obligation, protect and defend Beautyvault’s rights or property, protect the safety of our customers and website users or the public, and protect against legal liability;
  • With your consent and at your direction.

When you provide a product review or other user content, that content will be publicly posted. Other users may be able to see your name or other information about you that you post.

 

WHAT CHOICES DO YOU HAVE?

Managing or deleting your Beautyvault account

You may review, update, or modify your account information, including profile and contact information, at any time by logging into your Beautyvault account. You may delete your Beautyvault account by emailing info@Beautyvault.co.za

Opting out of email marketing/newsletter

You may unsubscribe from our promotional emails/newsletters at any time by following the instructions included in those emails. If you opt out of receiving such communications, note that we may continue to send you non-promotional emails (such as order confirmation emails or emails about changes to our legal terms).

Restricting cookies

Most web browsers are set to accept cookies by default. The help function of your browser should contain instructions to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time. Please note that if you choose to remove or reject cookies, certain personalized services cannot be provided to you, and accordingly, you may not be able to take full advantage of all of the Beautyvault features (i.e. you will be able to browse the site, but will not be able to make a purchase).
 

HOW DO YOU ACCESS AND UPDATE YOUR PERSONAL INFORMATION?

In order to keep your personal information accurate and complete, you can access or update some of it on your “My accounts” page, where you can log in and update your account information such as shipping address.
 

HOW IS YOUR PERSONAL INFORMATION PROTECTED?

Security Methods

We maintain administrative, technical and physical safeguards to protect your personal information. When we collect or transmit sensitive information such as a credit or debit card number, we use industry standard methods to protect that information. However, no e-commerce solution, website, database or system is completely secure or "hacker proof." You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse. 

Email Security

"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email. 
 

HOW DO YOU CONTACT BEAUTYVAULT?

If you have questions or concerns regarding this Privacy Policy, or would like to update your preferences or information we have about you, please contact us at the information provided below. We will take reasonable steps to respond to your request.

Email: info@beautyvault.co.za

PRIVACY POLICY REVISIONS

This history of changes begins as of June 2019. 

Last update: 1 May 2019

 
 
BACK TO TOP